Withdrawing funds to your bank account or cryptocurrency wallet

Once you receive a payout from a Company, your Stape balance will be updated accordingly. You will also receive an email notification confirming the deposit of funds to your balance.

The next step is to choose the amount and currency for your withdrawal to your bank account. You can change the currency at any time by navigating to the Exchange section at the top of the platform, next to your balance or learn more about the Exchange process.

Withdrawing funds

Only withdrawals to bank accounts registered in your name are possible. Withdrawals to third-party accounts will be declined, and the funds will be returned to your Stape balance.

The following withdrawal options are currently available in different currencies:

USD

The minimum withdrawal amount is 100 USD. These are the available methods for withdrawing USD to your bank account:

  • SWIFT

  • ACH

  • Withdraw in cryptocurrency

ACH is the fastest method for receiving transfers. It stands for Automated Clearing House, an American banking system. If you have your ACH details and intend to withdraw in USD, we recommend using this method.

EURO

Withdrawals in EUR are only available through SWIFT.

Once you choose your preferred method and currency, enter the necessary bank details for the transaction. After filling out all the details, double-check them for accuracy and click the Save method button. This template will be available for all future withdrawals.

An example of a filled template for a SWIFT bank transfer

The next step is to enter the withdrawal amount and, if necessary, the payment purpose. After that, click the Confirm button to submit your withdrawal request for processing.

The minimum withdrawal amount is 100 EUR.

An example of a withdrawal request

On this page, you can download your withdrawal invoice in PDF format.

An example of the screen showing a created withdrawal request

Once a withdrawal request is created, Stape's financial team will review and process it within 24 hours. The transfer will then be sent to your bank account or cryptocurrency wallet. You will receive an email notification once the payment is sent from Stape's bank.

An email notification confirming that the payout has been sent to your account

Important: this email confirms that the payment has been sent, but it does not indicate that the funds have been received in your account yet.

The transfer time depends on the bank and the country of your residence, as well as the internal policies of your bank regarding transaction processing.

Typically, transfers are processed within 1 business day, but in some cases, it may take up to 3–5 business days, depending on your bank.

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