Making a Payout to a Contractor

On the Payouts page, you can manage everything related to payouts: create, edit, process and delete them if needed — all in one place.

All payouts are divided into three groups based on their date and status. Each group displays relevant payout information along with the total number of payouts.

  • Unpaid — Payouts that need to be processed by the end of the current month (current transactions)

  • Planned — Payouts scheduled for the next month (future transactions)

  • Paid — Payouts that have already been completed and sent to Contractors (past transactions)

Payout operations

Below is the list of all available payout actions:

  • Creating a payout

  • Processing a payout

  • Viewing details

  • Editing (only available planned and unpaid payouts)

  • Deleting (only available planned and unpaid payouts)

Creating payout

There are two types of payouts on our platform:

  • Automatically generated — payouts created by Stape based on the specified dates and amounts. These are generated when a Company selects a Monthly or Two times per month payout frequency while adding a Contractor.

  • Manually created — Payouts created manually, not tied to any set payout frequency.

To create a payout manually, click the Create Payout button and fill in three fields:

  • Contractor and their role

  • Payout date (Stape uses Date.Month.Year format)

  • Amount and currency

For your convenience, the Stape fee is displayed below the payout amount. This fee is charged to your Company balance at the time of payout. Please keep it in mind when planning your budget and topping up your Stape balance.

Note: The minimum payout thresholds are 1 USD or 1 EUR.

Payouts can only be created for Contractors with Active status. Payouts are not available for Contractors with the status Awaiting Confirmation or Ended.

Once a payout is created, it is automatically sorted into one of two groups based on the specified date:

  • Unpaid — if the payout date is within the current month

  • Planned — if the payout date is in the next month or later

Payout process

There are two ways to process payouts: individually or multiple payouts at once.

To process an individual payout, click the Pay button next to the payout in the list or within the payout details. Once the payout is confirmed and there are sufficient funds in your balance, the Contractor will receive the funds in their Stape balance immediately, and your balance will be updated instantly.

You can also process multiple payouts at once by selecting them using the checkboxes on the left in the list. After selecting the payouts, click the "Pay selected" button above.

Once you click the Pay selected button, a confirmation window will appear. Here, you can remove any payouts that are not ready to be paid yet. After reviewing, click Pay to confirm the payouts.

If there are sufficient funds in the Company balance, the payout will be successfully processed, and the balances of both the Company and the Contractor will be updated immediately.

If there are not enough funds in the company’s balance to complete all selected payouts, Stape will only process the payouts that can be completed. The pop-up window will show which payouts were successfully processed and which were not.

Actions available in the Payout menu

Below is an example of a created payout along with the available actions when clicking on the three dots at the end of the line. From this menu, you can:

  • Access payout details

  • Edit payout

  • Delete payout

Total amount of payouts

Above the table, you’ll now find the aggregated sum, including the Stape fee, for:

  • All unpaid payouts

  • All planned payouts

  • All paid payouts

Payout details

To view detailed information, go to Details by clicking the three dots button or simply by clicking on the row in the table.

Editing a payout

To edit a payout, click the three dots button and select Edit. This option is available for all unpaid and planned payouts. You can update the payout date, currency, and amount. The currency can be changed regardless of the Contractor’s preferred currency.

Deleting a payout

It is possible to delete one or multiple payouts at once. Once removed, payouts will no longer appear in the list. To delete a single payout, click the three-dot menu and choose Delete. Only unpaid payouts can be deleted.

If you want to delete multiple payouts, use the checkboxes on the left side of the table. Once one or more payouts are selected, the Delete payout button will appear. In the confirmation window, you can review the list and exclude any payouts before confirming deletion.

Deleting an individual payout

Below is an example of how to delete multiple payouts by selecting them and clicking Delete payout.

Once you press the Delete selected button, a confirmation window will appear. You’ll be able to review the selected payouts and deselect any that shouldn't be deleted. When you're ready, click Delete to confirm.

Planned payouts

To make budgeting, balance top-ups, and planning payouts for the upcoming months easier, we've added the Planned group. Here, you can track upcoming payouts, including Stape's fees. You also have the option to process these payouts in advance whenever needed.

Paid payouts

The Paid group displays a list of all previously processed payouts along with their details. To make things easier, the total number of paid payouts and the corresponding amount are also shown, which can be helpful for analytics.

Filter options

Filter options are available for your convenience. You can filter payouts by the following parameters:

  • Payout date — select a date range to display payouts within that period

  • Payout number — choose one or more specific payout numbers

  • Contractor's role — display payouts for a selected role or multiple roles

  • Contractor — select one or more Contractors by their full name

  • Payout amount — set minimum and maximum payout amounts to filter by.

Payouts can be filtered using one or multiple criteria at a time. To reset a filter, tap the cross button next to the filter or click on the filter name and select Reset.

Once a payout is processed, it cannot be reverted or canceled. If a payout was made in error, please contact our Support at [email protected].

We also welcome any feedback or suggestions for additional features. Feel free to reach out to us at [email protected].

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